Journal Article 2014

EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT ON THE PERFORMANCE OF BANKING SERVICES IN GHANA

Irene Akuamoah Boateng

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Irene Akuamoah Boateng Department of Management Studies

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Journal Article 2014 Open Access Business, Management & Accounting

Irene Akuamoah Boateng, Samuel Kanyandewe, Mary Sassah — Irene Akuamoah Boateng

International Journal of Academic Research in Business and Social Sciences 4(9)

DOI

Journal Article 2014 Open Access Psychology & Behaviour

Irene Akuamoah Boateng, Albert Agyei — Irene Akuamoah Boateng

International Journal of Human Resource Studies 3(4), 256

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Journal Article 2013 Economics & Finance

Peter Agyekum Boateng, Irene Akuamoah-Boateng, Ama Foriwaa Karikari — Peter Agyekum Boateng

International Business Management 6(1), 79-88

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Journal Article 2013 Open Access Business, Management & Accounting

Karikari Ama Foriwaa, Irene Akuamoah-Boateng — Karikari Ama Foriwaa

American Journal of Industrial and Business Management 03(01), 121-125

DOI

4 Citations Highest count across sources — OpenAlex 4.
2 Cites (5 yrs) Citations received in the last five years (OpenAlex).
0 Reads Visitors who opened this publication on VVU Scholar.
0 Recommendations Readers who recommended it on VVU Scholar.
0.73 FWCI Field-weighted citation impact: 1.00 is the world average for papers of the same field, type and year (OpenAlex).
cited Top 17% More cited than 83% of papers from the same field and year (OpenAlex).

Citations by source (the highest is shown):OpenAlex 4

External figures updated 26 Oct 2026.