"One secure portal for course registration, account status, hostel accommodation and cafeteria feeding — available to every VVU student, anywhere."
lock isims.vvu.edu.gh
Student ID
Your Username
24/7
Online Access
4
Core Services
Any Device
Browser Based
ISIMS brings the university's key academic and administrative student services together in one place.
Choose your level, active semester and group, review the available courses and billing, then submit your registration online.
See your account balance and registration status on your dashboard the moment you log in.
Apply for a campus room, compare room types and their costs, and track your allocation status.
Pick your preferred meal option and confirm your selection in just a few clicks.
Fresh students and anyone who has forgotten their password create their password through "Forgot Password".
Visit isims.vvu.edu.gh in Google Chrome, Microsoft Edge or Mozilla Firefox.
Open arrow_forwardFresh students, or anyone who has forgotten their password, click "Forgot Password" on the login page.
Type your Student ID number and click "Send Password Reset Link".
Open the reset email sent to your registered address and create a new password. Check Spam/Junk too.
Return to the login page and sign in with your Student ID and new password.
Register for your semester courses from the Course Registration section of ISIMS.
Before you begin
Your dashboard shows your account balance. It must meet the minimum required balance, or you will not be able to complete registration.
Left-hand sidebar
From the left-hand sidebar, click "Course Registration".
Level, semester & group
Choose your Level, Active Semester and Group Type, then click "Continue". Select your Group Type as instructed by your Department Head.
Check carefully
Review the courses available to you, then scroll down to check the billing breakdown before you submit.
Final step
Click "Submit Registration" and wait. Do not refresh or close the browser while it processes, then confirm your Registration Status has updated.
Apply for a room
Submitting an application does not mean a room has been allocated. Check ISIMS regularly for your allocation status.
From the left-hand sidebar, click "Hostel Application".
When the hostel application portal opens, click "Apply for Hostel".
Choose a room type from the list. Its cost is displayed automatically.
Review your selection carefully, then click "Apply".
The Hall Administrator processes your application. Once a room is allocated, it appears in ISIMS and your status changes to Approved.
Choose your meals
Select your preferred cafeteria meal option for the semester directly in ISIMS.
Navigate to the cafeteria/feeding section and click "Proceed to Confirmation".
Choose your preferred meal option from the available choices and review it carefully.
Click "Proceed". The system processes your selection. Keep a screenshot of the confirmation.
Some students receive a "User not found" error when they log in. Follow these steps to resolve it.
Step 1
Open the ISIMS login page and attempt to log in with your Student ID and password.
Step 2
If you see "User not found", click "Forgot Password" below the login section.
Step 3
Enter your Student ID on the password recovery page and click the Submit/Reset Password button.
Step 4
A reset link is sent to the email registered with your ISIMS account. Check your Spam/Junk folder as well.
Step 5
Click the reset link in the email, enter and confirm your new password, then submit.
Step 6
Return to the ISIMS login page and sign in with your Student ID and new password.
Still having problems? Get help from the support team arrow_downward
Read online or download the official guides prepared by VVU ITS.
PDF · 16 pages · 1.4 MB
The complete walkthrough: logging in, your dashboard, course registration, hostel applications, cafeteria feeding and getting help.
PDF · 7 pages · 760 KB
How to resolve the "User not found" error and reset your password, with screenshots for every step.
A few habits that keep your account safe and your transactions error-free.
Never share your Student ID, password, password reset link or email credentials with anyone.
Check your semester, level, courses, group, billing, hostel room and meal selection before you submit.
After any important transaction, keep a screenshot or record of the confirmation for your reference.
Do not close or refresh the browser while a registration, hostel or cafeteria transaction is processing.
Log in with your Student ID and password. First time here? Click "Forgot Password" on the login page to create your password.
First confirm your Student ID, password, internet connection and selected semester are correct.
Still locked out?
Followed every step and still cannot log in? Submit the form with your correct Student ID and clear details of the problem.
Open Support Form open_in_newPassword & account issues
For password problems the Forgot Password option cannot fix, or other ISIMS account issues.
Contact Us arrow_forwardIf the Forgot Password option cannot resolve your issue, or the reset email never arrives, contact the Admissions and Records Office.
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